You’ve made payment and now you are ready to surf the internet, nice!
As long as there is coverage in your area, we can install your Prime connection in the comfort of your own home or set up a connection for your business😊
Can I connect devices to my router via a cable?
Yep, you can, you will need an Ethernet cable to connect the access point to the router. The cable should be inserted into a LAN port on the router and into the main Ethernet port on the access point. Please do not switch cables around, our installers will show you where the cable should be connected.👍
How do I connect my TV to my Prime Router?
Keen to Netflix and chill?👀 You can connect to ikeja prime via cable or wirelessly, depending on how Smart your TV is. Please refer to the TV user manual for a step-by-step guide on how to connect via cable or using wifi.
How many devices can I connect to my router?
We recommend connecting 6 devices at a time to consider the speed.
How do I upgrade/downgrade my package?
Got the need for more speed?👀 No problem!
A package upgrade/downgrade is immediate on a monthly cycle and you can do that once a month before but no later than the day your subscription payment is due. Please contact our support team should you want to increase or decrease your speed.
