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ayanda
If you notice that your pole is leaning to one side, or worse, broken 😱 please contact the support team ASAP and they will assist you.
If it’s your pole then you will need to provide us with your Prime router number.
If it is not your pole and you are doing your community a solid (firstly, thank you 🤗) then please contact us and let us know the exact address of the pole.
Please note: we will require photographs of the fallen pole.
If you have forgotten your password, do not worry, our support team is on hand to help reset it for you. We know that passwords…
Yikes 😟 we know how frustrating slow speeds can be and we will work as fast as possible to try and solve the issue. Please…
Oh no 😭 – If you are experiencing connection issues with your router please do the following checks first: Make sure your account is up…
